Simpleen Terms of Service

These Terms of Service (“Terms”) are the basis for all contractual relationships, whether they relate to services that are free of charge or paid plans, between triple w team AG as the provider and operator of https://simpleen.io (hereinafter referred to as “Simpleen”, “our”, “us”) and its users (“subscriber”, “you” and “your”).

If you are using our services on behalf of an organization, you are agreeing to these Terms for that organization and represent that you have the authority to bind that organization to these Terms. In that case, “subscriber”, “you” and “your” refer to that organization. These Terms are a legally binding contract between you and Simpleen. You agree to be bound by these Terms and all terms, policies and guidelines incorporated in the Terms by reference (including the Simpleen Privacy Policy). In order to use the Simpleen services, as “Service” is defined below, you must agree to these Terms which govern your access to and use of our Service. If you do not agree to these Terms, you must not access or use our Service.

We may update our Terms of Service in the future. When you use our Service, now or in the future, you are agreeing to the latest Terms. That is true for any of our existing and future products and features. You can always review the most current version of our Terms of Service.

These Terms contain legal disclosures that you should read carefully.

Service

Simpleen is a website and web application providing localization services and multi-purpose translation and localization tools. We provide ways for you to localize your software, web application, game, or translate documents (HTML, Text, Markdown) and integrate translations in your No Code workflows into different target languages ("Service").

Registration & Account Terms

You are required to register with Simpleen if you want to use our Service. You agree to provide accurate, current and complete information to Simpleen in connection with your use of the Service.

You must be human. Accounts that are registered by bots or other automated methods are not permitted.

You are responsible for any and all activities that occur under your account. You are responsible for maintaining the confidentiality and security of your account, password and any associated tokens. Simpleen will not be liable for any loss or damage from your failure to comply with this security obligation.

Our Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Simpleen in any way, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of our Terms of Service. If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use Simpleen with the consent of your parent or legal guardian.

Free and Paid Plans, Payments & Renewals

Simpleen may provide its users with a free plan at its own discretion.

We do not ask you for your credit card when you sign up for the free plan.

Once you reach the usage limit of the free plan, you need to sign up for a monthly or annual subscription (any subscription, monthly or annual, is referred to as “Subscription”) and pay in advance to keep using the service.

All monthly Subscriptions will be billed on a recurring monthly basis. All annual Subscriptions will be billed on a recurring annual basis. Your billing cycle starts on the day you sign up for the Subscription. All Subscriptions will renew automatically.

The maximum quota purchased in the paid plan must be used during the applicable term and any unused quota at the end of the term are forfeited.

In the event the maximum quota from the paid plan you selected is reached, you will be informed and can upgrade to a different plan.

You can upgrade or downgrade your plan at any time within the application. Downgrading your plan may cause the loss of features or capacity of your account. Simpleen does not accept any liability for such loss.

Our payment process is conducted by Paddle (our Merchant of Record and authorized reseller of our Service). All prices are inclusive of any applicable taxes according to the tax jurisdiction in which the transaction is taking place. Paddle will collect those taxes on behalf of taxing authorities and remit to taxing authorities. See Paddle Buyer Terms and Conditions for details.

Refunds

We issue refunds for monthly Subscriptions within seven (7) days of the original purchase of the Subscription. We offer a 30-day money back guarantee on annual subscriptions.

Changes to Service & Pricing

We reserve the right to (i) modify or discontinue, temporarily or permanently, any part of the service with or without notice, (ii) restrict access to some parts of the Service or the entire Service, including subscribers, at any time and from time to time.

Sometimes we change the pricing for our Service. When we do that, we try to leave existing subscribers unaffected. However, we may choose to change the prices for existing users. If we do so, we will notify you via the email address on record.

Simpleen shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

Termination and Cancellation

You may cancel your recurring subscription at any time. We provide a simple no-questions-asked cancellation button in your plan settings. An unconfirmed email to cancel your account is not considered a cancellation. If you cancel the Service before the end of your current billing cycle, the cancellation will take effect at the end of the current billing cycle. After cancellation, your access to Simpleen will be limited to the free plan at the end of the current billing cycle and no further payments are charged to your account.

You can choose to permanently delete your account and all your content at any time. To do this, please send us an email to info@simpleen.io with your request to delete your account. Please note that we may ask you to verify your identity before responding to such requests.

We reserve the right to bar access to all or any part of the Service and terminate or suspend your account for any reason at any time, including but not limited to a breach of Terms. Such termination will result in the deletion or deactivation of your account and content.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Support, Errors & Availability

Technical support is provided by email. We do not guarantee response time, but put reasonable effort into providing you support with a timely email response. To help you with support requests we can access the necessary data and content on your account.

All new features undergo comprehensive testing before we release them.

As for errors: We do our best to fix bugs, including those you report to us, but we don’t guarantee error-free services.

We do our best to ensure the Service can be accessed by you at all times, but we don’t guarantee the availability of our Service, since there may be interruptions to our Service due to reasons beyond our control.

User Content

By using the Service you may submit to Simpleen content such as files, data structures or phrases (“Content”). You agree to and hereby grant Simpleen a limited license to use that Content as reasonably necessary to provide that Service. Simpleen has the right but not the obligation to monitor and edit all Content provided by users (i.e. in case of support requests, data migration or legal compliance). Simpleen does not claim ownership of the Content or intellectual property rights over the Content you provide to the Service.

By submitting Content on or through Simpleen, you represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) the transfer of data to Simpleen, and Simpleen’s storage and processing of such data does not violate any applicable law, including data privacy laws.

We reserve the right to terminate your account if you are found to be infringing on a copyright.

Our Service may include features that make it possible for you to share content with others. You agree that you are fully responsible and liable for what is copied, shared, uploaded or downloaded. We take no responsibility and assume no liability for Content you or any third-party posts on or through Service.

In case you provide us with feedback, suggestions, and ideas about the service, you agree that we own all rights to use and incorporate the feedback you provide in any way, including in future enhancements and modifications to the service, without payment or attribution to you.

License to Service and Limitations

Simpleen grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to use our Service. Your use of the Service must be in compliance with these Terms and all terms, policies and guidelines incorporated in our Terms by reference.

You are not entitled to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or resell access credentials to any third parties unless expressly agreed upon otherwise. These Terms do not grant you any title or interest in the Service, content of Simpleen, software, or other intellectual property rights. Nothing in these Terms shall constitute a waiver of our intellectual property under any law.

Intellectual Property

Our Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Simpleen and its licensors. The Service is protected by copyright and trademark, and other laws of Switzerland and foreign countries.

This includes but is not limited to any patent, trademark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights, anywhere in the world whether or not registered.

Our intellectual property, trade dress and trademarks or similar marks may not be used in connection with any product or service without the prior written consent of Simpleen.

Application Programming Interface (API) and Command Line Interface (CLI)

Simpleen will provide you with access credentials for the API and the CLI. These access credentials need to be stored in a save environment and you may regenerate them. You are obligated to change your access credentials in case of a breach.

The API and the CLI allow you to localize your content, including but not limited to software, web application and documentation.

Simpleen is not obligated to ensure or warrant correctness or accuracy of API and CLI responses or processed content.

In the future, Simpleen may introduce new versions of the API and CLI with new or different features. Simpleen may terminate deprecated versions of the API and CLI. We will inform you of any such changes in advance via email or application.

Some third-party applications may require you to acquire services from Simpleen in order to use certain features of the third-party applications. Simpleen is not responsible for any third-party application and any use is solely subject to the terms of service of its respective vendor.

Prohibited Uses

You may use Service only for lawful purposes and in accordance with our Terms of Service. You agree not to use our services:

  • For any illegal purposes and in any way that violates any applicable national or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
  • To localize viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • To impersonate or attempt to impersonate Simpleen, a Simpleen employee, another user, or any other person or entity.
  • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Simpleen or users of the services or expose them to liability.
  • To infringe, misappropriate or violate a third-party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property right, or rights of publicity or privacy.
  • To localize content with the purpose of operating critical infrastructure such as medical appliances or other equipment whose failure or impairment would result in unforeseeable economical or physical damages.
  • In any way that would give rise to civil liability.
  • In any way that promotes discrimination, bigotry, racism, hatred or harassment.
  • In any manner that is prohibited by third-party services including but not limited to DeepL and Cloud Translation API (GoogleTranslate). See their Terms and Conditions for more information on prohibited uses.

Additionally, you agree not to:

  • Access, tamper with, or use non-public areas of the Service, Simpleen’s computer systems, or the technical delivery systems of Simpleen’s providers.
  • Attempt to probe, scan, or test the vulnerability of any Simpleen system or network or breach any security or authentication measures.
  • Perform benchmark or other capacity testing of Simpleen’s technical infrastructure.
  • Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
  • Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
  • Use any device, software, or routine that interferes with the proper working of Service.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
  • Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of Service.

Analytics

We use Plausible Analytics as a third-party provider to monitor and analyze the use of our Service. Plausible.io is a privacy-friendly web analytics service. Read Plausible’s Privacy Policy.

Our Service may contain links to third-party web sites or services that are not owned or controlled by us and we assume no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We advise you to read the terms of service and privacy policies of any third-party web sites or services that you visit.

YOU ACKNOWLEDGE AND AGREE THAT SIMPLEEN SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD-PARTY WEB SITES OR SERVICES.

Disclaimer Of Warranty

THESE SERVICES ARE PROVIDED BY SIMPLEEN ON AN “AS IS” AND “AS AVAILABLE” BASIS. SIMPLEEN MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF OUR SERVICES, CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER SIMPLEEN NOR ANY PERSON ASSOCIATED WITH SIMPLEEN MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER WE NOR ANYONE ASSOCIATED WITH US REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS, ERRORS AND BUGS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

SIMPLEEN HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation Of Liability

YOUR USE OF SIMPLEEN IS AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND EXPRESSLY AGREE THAT EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD NEITHER SIMPLEEN, NOR ITS SUPPLIERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, AND CONTRACTORS LIABLE, IN LAW OR IN EQUITY, TO YOU OR TO ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, LOST PROFITS, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF SIMPLEEN HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF SIMPLEEN, IT WILL BE LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES.

Waiver And Severability

No waiver by Simpleen of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Simpleen to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

Governing Law and Jurisdiction

These Terms are governed by the substantive and procedural laws of Switzerland without regard to its conflict of law provisions and you and Simpleen agree to submit to the exclusive jurisdiction of, and venue in, the courts in Laufenburg, Switzerland in any dispute arising out of or relating to these Terms. The UN Convention on Contracts for the International Sale of Goods (C.I.S.G) is not applicable.

Acknowledgement

By using Simpleen you acknowledge that you have read our Terms of Service and agree to be bound by them.

Contact us

Please send your feedback, comments, requests for technical support via email to info@simpleen.io.

Simpleen.io owned & operated by: triple w team AG Burghaldenstrasse 29 CH - 5027 Herznach

Last updated: January 11, 2021