Simpleen Privacy Policy

Welcome to https://simpleen.io an internet platform owned and operated by triple w team AG (hereinafter referred to as "Simpleen", "we", "our", "us").

Our Privacy Policy defines what data we collect, how and why we collect it, how the data is handled and your rights to your data.

As a Visitor to Simpleen

For visitors to the simpleen.io website we do not collect any personal information and do not use cookies. We use Plausible Analytics (a GDPR, CCPA & cookie law compliant site analytics) to keep track of trends in the usage of our website.

  • No personal information is collected, all data is aggregated only
  • No information is shared with advertising companies
  • We do not sell your data to third parties
  • If you contact us, we store your contact information to process your request

For more information, see the Plausible Data Policy.

As a Subscriber to Simpleen

You can sign up to Simpleen and use our service. To provide our service and the functionality of simpleen.io/app we need to store certain information from our users. We keep this minimal and only share it with third-party services that are absolutely necessary for our service to function. By using Simpleen, you agree to the collection and use of information in accordance with this policy.

Collection of Information: What we collect & what we use it for

Email address & name: If you decide to create an account, we ask for an email address and a name. This information is necessary to sign up and is used for the following: To provide you with your personal information, to provide and maintain our service, to provide customer support, to notify you about changes to our service and to send you updates, invoices or other essential information.

User content: You are able to provide us with and create content when using our services, i.e. source & target files/content and meta information. We use and store this data for further processing, editing and (re)use by the user as well as to provide customer support and improve our service.

Glossary data: To personalize your translations you can create glossary entries. These are used to adapt your translations according to your individual requirements.

Session token: To provide you with a fast and easy access to your account we store a JSON web token (JWT) in the local storage of your browser after the login/signup process. When you log out the token will be deleted. We do not use this token to track you.

Log files: We log each request on our web server to provide security and maintainability. The information we log includes your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), date/time stamps associated with your usage, your operating system and system configuration information, your browser type, the pages and files you viewed. We only use these logs to investigate incidents. It is our policy to delete log files after six months or earlier.

Third-Party Services

Simpleen uses certain third-party service providers that are necessary for our service to function:

Payment Processing: We use Paddle to process payments, see Paddle Privacy Policy for more information. We will not store or collect your payment details. That information is provided directly to our third-party payment processor.

Translation Services: We use DeepL and Cloud Translation API (GoogleTranslate) as a third-party machine translation service. See DeepL Privacy Policy and Cloud Translation API Data Usage FAQ for more information.

Data Hosting: We use Amazon Web Services to host our application as well as the database. All data is hosted in Europe (Ireland). See AWS Data Privacy for more information.

Analytics: We use plausible.io, a privacy-friendly site analysis tool, see Plausible Analytics Privacy Policy for more information.

CI/CD tools: We use CircleCI Continuous Integration, a development practice which is being used by software teams allowing them to build, test and deploy applications easier and quicker on multiple platforms. For more information please view CircleCI Privacy Policy.

Retention of Data

We will retain your information only for as long as necessary for the purposes set out in this Privacy Policy.

We will retain and use this information to the extent necessary to comply with our legal obligations, resolve disputes, protect our legal rights and enforce our legal agreements as well as policies.

We will also retain data from translations to improve and implement functionality and quality of our service as well as for internal analysis purposes. If you wish to delete your information you can write us an email, and after we verify your identity we will comply with your request.

Data Protection Rights Under General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA)

Simpleen is committed to comply with GDPR and CCPA requirements.

Please email us to info@simpleen.io if you:

  • wish to be informed what personal data we hold about you
  • wish to delete your account and want your data to be removed from our systems

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide our service without some necessary data.

The data controller responsible for data processing pursuant to the GDPR is and can be contacted at the following address:

triple w team AG Burghaldenstrasse 29 CH-5027 Herznach

Changes and questions

We may update our Privacy Policy from time to time as needed to comply with relevant regulations and reflect any new practices. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If you have any questions or feedback about this Privacy Policy, please contact us by email: info@simpleen.io.

Last updated: January 11, 2021